[Resolved]  Reliance Gsm — Balance deducted for rs.50/-

Address:Thane, Maharashtra, 421306

I have recharged on 20/10/2015 at 10.13 AM. via mobile recharge of Rs. 50/- and received it immideately, after some time my balance was Rs.0/-, my mobile no. is [protected], when i tried to call 198 i was not able to talk to customer care, please help me out...please acknowledge my receipt and do the favor. thankyou
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2015
Reliance Communications Customer Care's response
Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Oct 31, 2015
Reliance Communications Customer Care's response
Dear Rahul,

As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid and hence the waiver cannot be processed for the same. Thank you!

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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