Reliance Gsm — Balance deducted wrongly from my main account | |||||
Hi Forum, This is to inform you that i have reliance prepaid mobile number [protected]. And Today Rs 49.00 Has been deducted wrongly from my main account. and When i called to customer care they inform me that i had downloaded some game service but i did not downloaded any service. even the mobile which i have its a simple mobile. and when i told to Agent on customer care to transfer the call to supervisor, he disconnected the call. so i request to you that the amount which has been deducted from my account you should have to charge back. and its the second time my main account was deducted . Was this information helpful? | |||||
 2 Comments | |||||
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Dear Sumit,
We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.
Regards,
Reliance Communications
We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.
Regards,
Reliance Communications
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We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 07:00 am tomorrow. We strive to provide you with best services.
Regards,
Reliance Communications