[Resolved] Reliance Gsm — Balance deduction under vas adpay without my approval | |||||
Dear Sir, There is an unwanted Value added service activated on my no.[protected] and every day some balance is getting deducted. Customer care is not responding. I need to know how many times the balance has been deducted under this head. I have only recently noticed this unnecessary deducted without my approval. Suggest ways to get my money back. Why reliance is doing this even when in the past there are so many complaints against them. Is it a technical error or intentional fraud by the company. Kindly help. Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 28, 2015 Reliance Communications Customer Care's response Dear Rahul, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 01, 2015 Reliance Communications Customer Care's response Dear Rahul, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||||
 2 Comments | |||||
Comments
My alternate no is [protected] or[protected]
Reply
My alternate no is [protected] or[protected], kindly enquire into the matter and inform me why the deductions are made and by what time it will be refunded back
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