[Resolved]  Reliance Gsm — balance deduction without using any service

Address:Ernakulam, Kerala

I took a reliance gsm 3G sim on 24 th september and recharged for Rs.64 with 1.5 GB free.My main balance had deduced to zero rupees and 25 paise a few days back.I have made one or two calls but that's that, and nothing more.I tried to enquire about it but got no reply. Today I recharged again for Rs.10 and recharged my data for Rs.125.i got messages from 51234, RM Reliance, 52811,[protected],[protected].As I got a message about charging me for vas sms I called toll free relince customer care number and got the reply that i got that message from 51234.they said that I might have accidently turned on some offers or clicked ok or yes to any messages..(which is very unlikely to happen as i don't do anything without reading.and uses bare minimum offers and apps).Now(@4:50 pm of Friday October 2014) my main balance is 5.06 Rs just by calling a toll free number. I want to get service which would worth my previously deduced balance and a trust worthy service from reliance with immediate effect.
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Oct 21, 2014
Updated by nimpha
Sir,
I followed the above link but unfortunately i don't have a facebook account. I'm sending my details in response to your comment to my post.The balance has been deduced from [protected].
Mail [protected]@gmail.com
Contact number- [protected], [protected]
Complaint comments 

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Dear Nimpha,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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