[Resolved] Reliance Gsm — Charges of VAS, tried to Contact CC but No Help | |||
Hi, I'm a reliable customer of Reliance from last 4yrs and today i have received a message from reliance, "Amount Deducted 3.00 for VAS". I dialed number 198 for help, but no option is available for CC (Customer Care), is this a terrible thing that number is provided for complaint or service and no direct option available for Connect you. How could i connect you by *333 so you can charge me for contact you. or Dial 198 so no option is available for contact to CC. I have recording of 198, and tried all option from main to under, and need clearification why the option is not avialble. It is a direct complaint for Customer harassment. Need clearification from Reliance Contact number : [protected] Thanks Sunil Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 05, 2015 Reliance Communications Customer Care's response Dear Sunil, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 10, 2015 Reliance Communications Customer Care's response Dear SunilAs per the confirmation received from our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you! Regards, Reliance Communications | |||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Today i got a message
"You have been charged correctly for (SHORT CODE )"
What is this mean, i didn't message to anyone, i didn't subscribe any service and I have DND activated.
Could you please clarify me why this amount is deducted.
Thanks