Reliance Gsm — Complaint against false information given by reliance executive and ignorance of complaint by coustomer care executives and appellate office

Address:

New Delhi, Delhi

Sir, i nitin jain ([protected]) have register a complaint against one of your executive on 10Aug, i have pasted the confermation mail below for refference..( Service Request ID:[protected] on August 10, 2015 at 12:54 PM .).. they assure me to resolve my issue in 48 hrs... but they didnt do anything... after that i had mail to appellate authority and also register my complaint on call on 19/8/15... my complaint number is[protected]... i talked with ISHRAT, and she assure that my complaint will be resolved by 21/8/15. but nothing was done... i call back on 21/8/15 SONI SAROJ she also commit to resolve it within 24 hrs... but my issue remain unsolved... the executive of appellate say that they are the last chain of authority a customer can reach... if the appellate higher authority behave like this how will the complaints of customer will be resolved...???? because of this issue i had to bear loss of Rs3000/=... and all know now one gonna repay this... i request you to look in this matter and resolve my problem soon... but now i want the free benifits of 3G for now to next 28 days... because the paln is about to expire now