[Resolved] Reliance Gsm — Complaint not resolved and harassing customer | |||
The reliance customer care has been just harassing me with their own fault. I have talked to them at least 30 times but still, there is no positive result from their side.My complaint was regarding main balance deduction on accessing the internet, inspite of 40.86 MB available in my data balance. My complaint no. is[protected].I had complained on 25/10/2014 and it was said that it takes 48 hours for resolution but it has still not got resolved. Now, on 28/10/2014 at 02:23 AM, I have received a text saying the complaint has been resolved, but the problem has still not resolved, neither have I got any refund. I have called customer care after this message 5 times, but the executives are transferring the call from one person to the other and none of them registered my complaint. My registered number:[protected] Registered name: Utsav Goel Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Utsav,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications