[Resolved]  Reliance Gsm — Connection error to content provider

Address:	Vellore, Tamil Nadu, 632001
Website:	not getting connecton

I have purchased a post paid connection two months back. from that date I am not getting data connection. My Reliance GSM connection having no. [protected], I am facing some issues in your services.
For the same I have contacted with their customer care so many times and every time got the assurance that my problem will resolve next 2 working days, but sorry to say it has not happened as per commitment.
Every time I got the service reply with following wordings:

"Dear Customer your SR No. has been processed. Thank you for being with reliance." These were the revert without the solution of complaints.

I am not able to send and receive MMS through my mobile and also not able to use GPRS services. I am not connected to net at all. The sim is not connecting in any phone. Further my friend sim purchased on the same date is working in my phone. I have even changed the sim. but the data is not connected.

Every time I am getting revert that I have to go in R world menu and click to get setting, But while trying to do so getting following error:
"Connection error to content provider"

Just wanted to know where the problem is and why their team is not capable to resolve this problem.

Last time when I had visited to Reliance web world I was told that my handset is not capable connecting to data but sorry to say I am using two Reliance GSM nos. with same model one is Postpaid and second one is Pre-paid and I am able to connect to internet with my prepaid connection but not able to send with my Postpaid no. How they can say that my handset is not having features while it is having.

I will again request to their team kindly look into the issue carefully and resolve my GPRS and MMS problem on priority basis.

please treat it as urgent