Reliance Gsm — Deactivation of SIM card

Address:Kamrup Metropolitan, Assam, 781008

Dear Sir, I m Ratan Kr Dhar, due to some personal work, I didnt use my sim for the past few months. Last I recharged on 15/10/2015, Today I m stranged after seeing that my sim card([protected]) is showing as invalid sim. How cum it is possible? Plz help me out. Yours faithfully Ratan Kr Dhar C/O Hari Mohan Dhar H/No 16, Lane 2, KC Road, Chatribari, Guwahati-781008 (ASSAM) Email: [protected]@gmail.com Connected Cel no:[protected].
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Reliance Communications customer support has been notified about the posted complaint.
Jan 11, 2016
Updated by Jishnupreet
Dear Sir, I m Ratan Kr Dhar, due to some personal cause, I didnt use my sim([protected]) for the past few months. But, I have been recharging periodically for last 6 years and last recharged on 15/10/2015 (less than 3 months). Today I m stranged after seeing that my sim card([protected]) is showing as invalid sim. How cum is it possible? Plz help me out. Yours faithfully Ratan Kr Dhar C/O Hari Mohan Dhar H/No 16, Lane 2, KC Road, Chatribari, Guwahati-781008 (ASSAM) Email: [protected]@gmail.com Connected Cell nos:[protected], [protected].

In this regard, in August 2014 company resolved my another case which is not connected with this complant.
Jan 12, 2016
Updated by Jishnupreet
Dear Sir, Today (12/01/2016) at 04-32pm, from Phone no. +[protected] a lady from Reliance told me that cause of deactivate was 2G sim ([protected]), now it would be converted to 3G. Accordingly, I have to recharge for Rs. 11/- and automatically the same(converted to 3G) would be activated. As per provider advice, I have recharged for Rs.11/- today at 07-32pm and the payment made successfully to Reliance a/c, but I am sorry to say till the network of my sim invalid(deactivated). In this regard, I want an early solution. connected cell nos [protected], [protected]
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Dear Ratan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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