[Resolved] Reliance Gsm — Deducting money | |||
This is rahul my number is [protected], i am facing this problem from past 6 months this company is fraud, they don't receive our calls, they don't receive our complaints they activate the vas name things(value added services) to any of the mobile, and after that every day 20 rs charges are deducted from the mobile. on making call on 198, on one option there was to deactivate the services, which never was opted by us on calling number 155223, there was reply that your all value added services are deactivate, but the same every day the money is being deducted, when i called to complaint care of reliance, one of the guy said all vas services are deactivated, but everyday again money was deducted, i went to near by reliance office, they said call on 198 and there you can get all the things you required. Then again i called on 198 and there after waiting 10 mins one the executive recieved the call and asked me how much money is deducted, and suddenly he put the call on hold for 15 mins i waited to reply me back but he didnt i disconnected the call. And even now the money is deducted on that stupid value added services now i am porting my number to another company.But this kind of nuisance is there continuously and i dont know where in india i should make a complaint about this company Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Verified Support Nov 03, 2015 Reliance Communications Customer Care's response Dear Rahul, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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