Reliance Gsm — Extra charge deducted | |||
Dear sir, I am Anuj Dowarah mobile no. -[protected]. sir i have got a SMS Dated 24.02.15 time - 06.53 A.M Amount charged for VAS miss call alert of Rs. 15/- But Please be noted this plan didn't activated by me.and also Rs.15/- was deducted from my main a/c. Yesterday I have Discussed about this matter with Reliance customer care near about 30 minutes at Dibrugarh & they refused to help us return my money. and de-activated this plan from my mobile no. and please refund my amount. In future please don't activated any plan from your End. With Regards ANUJ DOWARAH Mobile no. -[protected] Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Anuj,
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!
Cheers,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications