[Resolved] Reliance Gsm — Faculty service and unlawful deductions | |||||
I had recharged Internet Packs of Rs. 156 (3G) on 9/11/15 and Rs. 27 (2G) on 3/12/15. But I am unable to use it. I have registered many complaints, even at Appellate Office. But still no resolution was achieved. Neither am I able to use the service nor is the amounts refunded. I am deeply offended by this attitude of the Company. Please help me. Was this information helpful? | |||||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 04, 2015 Reliance Communications Customer Care's response Dear Titiksh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 08, 2015 Reliance Communications Customer Care's response Dear Titiksh, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||||
 2 Comments | |||||
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I appreciate the prompt response but I am really frustrated with your service. I expect you to take this seriously and do the needful.
My alternate contact number is [protected].
My alternate contact number is [protected].
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I was told by the Customer Service personal that they will look into the matter. On 1/12/15 I was informed that the problem has been rectified. So I recharged again with an amount of Rs. 27 for 2G internet. But still I am not able to use the internet facility.
I again complained about this problem. But the Customer Service personal asked me to hold the line and after around 15 minutes, suddenly disconnected the call. This type of incident happened many times.
I am totally frustrated by this incident.
I am a long standing customer of Reliance Communications (GSM) and this sort of behavior deeply offended me.
Kindly do the needful.
My email id is [protected]@gmail.com