Reliance GSM India — False balance deduction and worst customer support

Address:	Mumbai City, Maharashtra, 712311
Website:	www.rcom.co.in

1. My name is ankan mukherjee. Number [protected]. Yesterday i recharged my phone with 55 rupees at 8.41 p. M. According to plan i got 41.58 rupees in my main account. And rest of the money i received as promo balance. But today i am checking my account and my current balance is 0.135 rs. I am so socked that how company like reliance india can this type of cheating. I am giving last warning to them to refund my money. You cannot cheat poor people and their hard earned money.


2. My second complain is for their customer support. Few days ago reliance has fraudulently activated a value added service in my number. I called their customer care. They argued with me. They behave with like a dog. I was very much disappointed that i complained in grahakseva. After that they had solved my problem. But after then whenever i am calling in 198 there is no option to speak with the customer care exeecutive. All they are doing is "plz press 1 to activate this, press 2 to deacivate this etc". But there is no option like "please press 9 to talk to our customer support executive".

Really man the exprence with reliance is horrible. Pleasde consider my problem and give me feedback as soon as possible.