[Resolved] Reliance Gsm — Not providing the porting code

milindbansal

from Bardoli, Gujarat

Address:

Indore, Madhya Pradesh

I am using reliance gsm mobile no. [protected] since 3.5 years and since 1 year i am requesting reliance to issue unique porting code as i want to switch to another mobile operator, but they are giving porting code. i have registered my complaint to the customer care, appellete authority, but still no response. Fed up with reliance, i think worst company or mobile operator in india.

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Oct 21, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2015

Reliance Communications Customer Care's response Dear Milind,

We regret your unpleasant experience with us. Please allow us some time to make it better. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 17, 2015

Reliance Communications Customer Care's response Dear Milind,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Comments

milindbansal

from Bardoli, Gujarat

Today I received a call from the reliance and they told me that my complaint has been resolved, but when I send the SMS to 1900, I get the same response that request could not be processed.

I also tried to make the online payment, there also I got the message "Please enter a valid Subscriber Number"

I am herewith attaching the screen shot of payment site and photo sms received