Reliance Gsm — Not Received Full Net Benefits

Address:Jaipur, Rajasthan, 302022

Dear Sir/ma'am,

I had recharge my reliance number by 246 there was offer available at *129# at my mobile number 2GB 3G data thereafter I complained to customer care they assured me that I will received after 4 days and issue reference number to SR is[protected]. But yet I have not received full benefits of offer now I received massage that you are not aligible for this offer and now I'm trying to contact customer care but they not respond. But still offer shown at *129#,
Kindly help me.
Suresh Kumar
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Suresh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Concern,
As per telephonic discussion with customer service team they told me to share screen shot of offer available on my number [protected] but offer was available at the time when I recharged my number but now offer not available on my number. So I couldn't provide screen shot of mentioned offer.
Dear Suresh,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.

Regards,
Reliance Communications
Dear Concern,
My query not resolved yet.

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