Reliance Gsm — Promo balance is not used while in roaming

Address:	560013
Website:	www.rcom.co.in/Rcom/personal/home/index.html

I was recharged my no through Rs.- 65 while i am in roaming, it gives me Rs.65 full talktime and validity of this balance is 10 days from the date of recharge. but when i make my call after recharge it cant connect. i tried too many times but it useless for me because i am on roaming. i contact to customer care but he told me this promo balance you can use only i your home location. at time of recharge it is not mentioned any where . i told to customer care but he told me only because of our promo balance policy u can use only this balance in your home location. kindly do something or transfer my balance to main balance.