[Resolved] Reliance Gsm — Recharged but unable avail the facility | |||||
Sir here is my recharge confermation Recharge of Reliance GSM Mobile [protected] for Rs.16 was successful. Operator reference no. is [protected]. But I am not able to avail my offer.I have talk to customer care but he is asking today is blackout day so this offer can not work today and also we are not able to return your money in your account or as a balance.I want to ask if this is so how they have allowed for that regarge.And why they have not intimated through massage.This is completely black marketing with costomer . Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 24, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 02, 2015 Reliance Communications Customer Care's response Dear Customer, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Cheers, Reliance Communications | |||||
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