Reliance Gsm — Refusal to reverse wrong recharge

Address:Thane, Maharashtra, 421202
Website:www.rcom.co.in

Hi my name is robin. I recharged my phone online however i entered 1 digit wrong because of which the recharge went to another number. When i contacted reliance gsm customer care the representative refused to debit that amount back to my ac.
I agree that its my mistake i entered wrong number but however it is th3 company's responsibility to pay back that amount because ultimately the amount has gone to the company. I did two recharges one which for 57rs following which i did a recharge of rs 10. However small be the amount im entitled to the benefit which is to be availed from it. Im from mumbai circle
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Robin,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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