[Resolved] Reliance Gsm — Reliance gsm deducting my balance for vas without activating any vas services in my mobile

JAN REDDY

from Chennai, Tamil Nadu

Address:

500051

Dear Sir/Madam,

I Jan Reddy, having number [protected], Reliance is deducting my balance without activate VAS USSD Services, VAS Sftfmts STalk, ShotformatsGSM, Hungama GSM, and ETC.., How could the all these subscriptions activated automatically.

Kindly deactivate VAS Services from my phone.
From last week onwards my balance deducting around 06 Rs details are 30.10.2015 charged VAS VideoStore Rs 1.00, 13.11.2015 VAS Shtfmts STalk Pack Rs 5.00, 17.11.2015 VAS Hungama subscription Rs 10.00.

Please refund my deducted balance Rs 16 Kindly look into the matter and help me overcome this problem.

Thank you.

Regards
Jan Reddy V, [protected]

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Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2015

Reliance Communications Customer Care's response Dear Jan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 21, 2015

Reliance Communications Customer Care's response Dear Jan,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications