[Resolved] Reliance Gsm — Sudden deduction of balance without notice

somnath6088

from Kolkata, West Bengal

Address:

Bangalore, Karnataka

Hi, Myself Somnath Guha Neogi.My mobile number is [protected].Yesterday(21/08/2015) my balance was something around 90+ Rs but today(22/08/2015) when I tried to call someone I found insufficient balance to complete a local call even. I have checked my online account which shows I have 0.06 Rs left in my account. These sudden deductions are getting pretty much regular for Reliance GSM customer and I don't know how many times I have launch such complaints against Reliance to stop these cheating. Please help me in conveying this message to the concerned departments of Reliance so that they can take appropriate action and refund my balance.

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Oct 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2015

Reliance Communications Customer Care's response Dear Somnath,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Aug 28, 2015

Reliance Communications Customer Care's response Dear Somnath,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications