[Resolved]  Reliance Gsm — wrong balance deduction problems again

Address:Dhamtari, Chhattisgarh

hello reliance gsmi am very much upset with the customer related policies of relianceneither i received any resolution for my previous complaint nor of my current complainti am a customer of reliance gsm from 10 years and i never used any chargable services andalso i didnt know how to send message and neither i used messaging service in my lifesimilarly i never used gprs/internet service on my phone since i purchased connection nor i know how to use the internet service because my phone is NOT A GPRS ENABLE HANDSETon 6th of march it was the evening time when i got a call from reliance gsm customer cell, FIRST OF ALL HOW A RELIANCE CUSTOMER CAN CALL A DND CUSTOMER, then the executive forcely gave me an offer for internet, i refused for that because neither i want to use internet nor i know about how to use internet in non gprs enabled phone, then suddenly my rs 55 deducted from my accountwhat kind of practice is this being followed by reliance gsm, , , first reliance calls then reliance forcefully reduces the balance...didnt u think its a kind of AUTOCRATIC DICTORSHIP BEHAVIOUR of relianceit really driving me out from reliance, i have full intentions of porting my number to other companyplease resolve my complaintashok dodwanipersonal number - [protected]retailler lapu number - [protected] (last few months activations are nearly 1000 connections)the problem of wrong balance deduction is on my personal number - [protected]and as a retailler i have activated neraly 1000 connections from my retaillers lapu - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information