[Resolved] Reliance Gsm — Wrongly charged | |||||
Hello, I'm Vijay, Mobile No +91 [protected] belongs to Andra Pradesh. From 3 days i'm suffering from wrongly charged. I have internet balance but your charged using internet in my main balance. on 4 th Dec 2015 i loss Rs 10.40 + 2.00. I already rise a compliant. Compliant no[protected]. But its not resolved till to now. And again 6-Dec-2015 Wrongly Charged of Rs 24.40 + 113.40. on 7-Dec-2015 Wrongly charged of Rs. 2.00. And on 6- Dec-2015 i was recharged with Rs.65.00 but its not activated till to now. That complaints no are[protected] and[protected]. Please rectify my problems and refund my amount to my account. And one more thing When i'm using internet in my mobile they are charged in my main balance if i have internet balance. Please rectify my Problem. Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 07, 2015 Reliance Communications Customer Care's response Dear Vijay, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 11, 2015 Reliance Communications Customer Care's response Dear Vijay, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||||
 4 Comments | |||||
Comments
Hello Reliance,
I recharged with Rs 21.00 for making Isd calls. After recharge I make a Isd call for 13 mins. At that time I have Rs 113.00 of balance after disconnected of my call I have only Rs 7.00. That call charges Rs 8.00 per minute. But actually takes 2 paise per sec due to Offer recharge of Rs 21.00.
What is use of Rs 21.00.
Please refund of my back.
I recharged with Rs 21.00 for making Isd calls. After recharge I make a Isd call for 13 mins. At that time I have Rs 113.00 of balance after disconnected of my call I have only Rs 7.00. That call charges Rs 8.00 per minute. But actually takes 2 paise per sec due to Offer recharge of Rs 21.00.
What is use of Rs 21.00.
Please refund of my back.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
They are continued to debit my balance from main account . I have 3 GB of data balance if I use Internet in my mobile my main balance is debited. I compliant to your customer service but there is no response. And they are disconnected my call and I'm not able to call to your customer service.
Please debug these problem.