[Resolved] Reliance India Mobile — wrong deduction of money from prepaid and not receiving of call | |||
Dear Sir, Myself Ajay Kumar Prasad and my Mobile No. is [protected] registered on my Wife's name. Service provider of that no. is Reliance India Mobile, Bihar & Jharkhand . Main Balance on[protected] is Rs. 80.71 and i call only 18.37 minuts( In totality ) but my balance after deduction Rs. 26.71 only. I am socked how it possiable. I am call realiance customer care of so many times but not a satisfactory reply or non-receipts of my call. i am so worried . In that type deduction so many times in that number. In That no. no any Add On pack activated or no any Data use because i use this no. on basic hand set. Please Help Me ... Ajay Kumar Prasad [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Thanks
Dear sir,
I was posted a complain on 25/10/14 regarding Main Balance money deduction from my registered no. that is [protected].there was some word mistake in date.
The main balance on corrected date,[protected] is Rs. 80.71 and i made call only for 18.37 minutes( In total) but my balance after deduction was found to be Rs. 26.71 only as per message given by RIM.I was socked to see this.I was facing this problem many times. Now i fade up by this wrong deduction and not getting any solution from customer care service.finally i have to post this complain.
I need solution as early as possible.
with regards
thanks
Ajay Kumar prasad
[protected]
.
I was posted a complain on 25/10/14 regarding Main Balance money deduction from my registered no. that is [protected].there was some word mistake in date.
The main balance on corrected date,[protected] is Rs. 80.71 and i made call only for 18.37 minutes( In total) but my balance after deduction was found to be Rs. 26.71 only as per message given by RIM.I was socked to see this.I was facing this problem many times. Now i fade up by this wrong deduction and not getting any solution from customer care service.finally i have to post this complain.
I need solution as early as possible.
with regards
thanks
Ajay Kumar prasad
[protected]
.
Dear Ajay,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications