Reliance Infocomm — mobile network issues

Address:

560066

I have been constantly facing the jio mobile network issues around whitefield area with pincode-560066.
Mobile: [protected]
Connection: jio prepaid
Area: itpl whitefield road
Pincode: 560066

I have repeatedly raised my concern regarding the same but no network available and i am unable to use the network to make any calls or use the mobile data. And complaints raised with jio care are closed without the customer consent or without being addressed the issue.

Since its prepaid connection, i have already paid for the services but no equivalent or satisfactory service is being provided.
So i would request either to refund the amount paid or provide the free services to make calls and use data for free of cost