Reliance — Internet connectivity issues and speed getting reduced without notice | |||
Reliance is pathetic and i have connectivity issues everytime. They do a temporary patch up everytime i lodge a complaint within 2 days it goes off again. I have to lodge another complaint and wait for few more days to fix.. This has been happening over 8 times this month and this was my first time / first month of reliance connection. Extremely pathetic.. My Subscriber ID/s : 1) POTS - [protected] 2) DIA[protected] Now they reduce my speed to 788Kbps without my consent several times. Where as I pay for 2Mbps speed plan. I will never recommend this reliance broadband to anyone. Thanks Javid [protected] Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
it was never resolved. Even today i chat with one of the tech support guy called 'milindum'something he said you are getting the speed as it supposed to be and he cannot do anything.
I said why "should I pay for 2Mbps and get 512-788Kbps speed?"
"can you change my plan to 512Kbps or something so that i can save some cost atleast ?"
he hung up on me and disconnected the chat.. Extremely pathetic customer support. ""GUYS OUT THERE PLEASE DO NOT GO FOR RELIANCE""
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I said why "should I pay for 2Mbps and get 512-788Kbps speed?"
"can you change my plan to 512Kbps or something so that i can save some cost atleast ?"
he hung up on me and disconnected the chat.. Extremely pathetic customer support. ""GUYS OUT THERE PLEASE DO NOT GO FOR RELIANCE""
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
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Reliance Communications