[Resolved]  Reliance — Issues regarding wi pod

Address:400097

My Id is [protected]. A lot of my programs and games are not able to function properly cause all the ports are closed from your end and are not open. I have called your customer service regarding the same and they have no clue what I am talking about as they are technically incompetent to handle it. There is an port forwarding option in my reliance lava wipod Model number MF802s but I am unable to use it. I have pay to use it internet properly and just cause i can browse the internet or watch videos on youtube does not mean my experience is complete there are other things people use the internet for too. You wouldn't like it if i paid just a part of my bill saying that this is all i can do now would you?. Also the net is my area is poor at best as it looses connectivity from time to time i.e the speed goes from 4mbps to .000 mbps time and again. I live in mumbai not some village high up in the mountains where you have to painstakingly provide internet. Please reply about this as i am tired of talking to incompetent customer service executives and you do not reply to my mails.
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2016
Reliance Communications Customer Care's response
Dear Abhi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Abhi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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