Reliance Jewels — a diamond ring - poor quality

Address:Pune, Maharashtra

I have purchased a diamond ring from nashik branch of your shop on jan 2018. It was a birthday gift from my loved ones. And today it's diamond fall down😑. Its really hearting moment for me. I will mail u the picture of a ring, a diamond is literally stick to a ring with no extra precautions. I really want my diamond back..😢😢 please don't play with emotions of people.
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Dear Sir /Madam,

First, I would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. Could you share a bit more information with us so that we can get to the bottom of this.

For example, would you mind sending us full name & contact number shared while billing and the @ customercare.[protected]@ril.com

Regards
Reliance jewels
naresh kaka's reply, Jan 11, 2019
Priyal kaka. Con 9005131260
Tax invoice noAX842718IN003325
naresh kaka's reply, Jan 11, 2019
Anjali Kaka
Contact no 9005131260
I had purchased a diamond ring in june17 from DB Mall Bhopal which I had rarely used n it's two diamonds fell . I went for repair but the manager there said it wouldn't be possible or can fell again after repair. So I should buy another in exchange . I had 2500rs loss.I asked for gold jwellerr in exchange n told him it will again fell as I said many complaints on this portal .But he misleaded meHe suggested to buy a Solitaire ring n said it will not fall but only after one day use I saw it is getting into clothes .I can see threads on it's setting.Very bad diamond setting . N people are fooled n forced to buy diamond jewelry only

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    18/35, 11th Main, Jaya Nagar 4th Block, Bangalore, Karnataka, India - 560011
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