Reliance Jewels — high price and making charges and evaluation of old gold is not proper

Address:

Bhiwani, Haryana, 127021

Today i visit reliance jewels for purchasing jewelry unfortunate i had buy the same after your staff call me. I want to exchange my old gold and buy new one. Making charges is too high and gold price given to me is very high as compare to nearby pc jeweller. Exchange gold is not seems trustworthy enough. You told me 24 carat gold price 39290 when i check from pc jeweller there is 900 rs difference in your price your price is 900. Making charges first told me 739 on product that is nowhere near to other competitor there high end collection lal kila making charges is 550. They are also providing same discount as you are providing to your customer under abhar and making fool. Your manager call me again and said we can change the making charges and after discount it will be 480. Please provide me calculation if 24 carat gold price is 39290 how you calculate the 22 kt price that is 36950. Your calculations are fake. You charge me 36950 22k gold price that will make 24k gold price more than 40 thousand. Even in the old gold evaluation process you are cheating with your customer. Person who is accessing the gold checking points is jewellery where other material stitches and scan from there. I said to them why you are checking the points in each jeweller and putting in scanner that way. I make it check one ornament again and found there is difference of purity 2 carat. Person put the jewellery from one corner where machine showing purity 20k i said to him please put the middle of jewellery that is 22k. He said to me when we melt actual thing is find out and make me ensure that there will be no fault. My jewellery weight taken as 54.45 mg with average 91.8 percent purity. When they melt the same they said me there are lots of impurities in your jewellery and your jewellery weight is now 54.25 mg with 85.15 purity and make the purchase. I have no option now. Definately your old gold evaluation process is not trust worthy when you melt gold you add multiple chemical into that. How i ensure now that when you put melt gold bar in scanner that will provide correct result. You are definitely making fool to your customer. Chemical using hammer and rubbing the bar on hold gold after melting make it loose. Both way you cheat me you take high price of gold campare to your competitors and making 22k gold price even more high. Old gold evaluation not done in trustworthy way. Zero trust on you old gold evaluation. I will definitely spread this on social media the way you are making fool. If required go to consumer court for same.