I have requested for jio fiber connection having order no. No0000f0el8e on 05-september-2020, saturday.
My request was serviced by mr. Arun asharaf (Mobile: [protected]). He sent mr. Sukesh kumar (Mob: [protected]) for completion of the paperwork prior to installation
Accordingly, i made a payment of rs. 1500/- on completion of documentation on the same date. The paper work was done by mr. Sukesh kumar (Mob: [protected]).
It was assured by mr. Sukesh kumar (Mob: [protected]) that the installation will be completed on 06-september-2020 and i got an sms that my fttx request has been rescheduled at 09:00 to 10:00 hrs.
On 07.09.2020, i received an sms that jio engineer is scheduled to visit my premises on 11-september-2020: 20:30:00 for installation of jiofiber connection.
Today, it is 14-september-2020 and i am yet to get the connection.
I feel totally befooled by the jio team and hence looking forward to cancelling my entire relationship with reliance jio. There should be positive communication to the customer. Was this information helpful? | 
Post your Comment