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Reliance Jio Infocomm Complaints & Reviews

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Last updated May 25, 2024
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Reliance Jio Infocomm reviews & complaints page 17

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S
Shredhar Pathak
Aug 9, 2022
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Money deducted Jio account recharge not successful

Money was deducted on doing a recharge of 666 from Google pay jio prepaid however the recharge was never done....
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S
Sayan536
from Kolkata, West Bengal
Aug 9, 2022
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Prepaid Recharge problem

I recharged my jio number but it is not reflecting.Please refund me or else complete my recharge...
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Aakash Tripathi
from Mumbai, Maharashtra
Aug 8, 2022
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Jio Fiber Not Working - No Support from Customer Care

I am having a Jio Fiber connection since 2020 September.
I recharged with my normal plan on 6th August, but the router was not able to connect to the internet, and red light was blinking, even after trying all the possible ways from my side.

After this I raised a complaint in the MyJio and it was told that an Engineer will visit the next day, but nobody showed up, and these guys made the request as resolved by themselves....
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A
A Skhan
Aug 8, 2022
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Jio Prepaid Kol no 8910880447 is hacked

After I have been failing to recharge [protected] mobile no since 90 days . The no is given to an unknown person and not used by me anymore. I am not responsible any kind of activity associated by using the mobile no. Jio is the full responsible for leaking sensitive information to an unknown person.
I draw kind attention of privacy policy makers to take measures against JIO....
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S
S G.Naik
from Mumbai, Maharashtra
Aug 7, 2022
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Refund of Rs 2399 not received

We have on 18 th June 2022 on line through SBI Yonolite made payment of Rs.2399 towards recharge plan of Jio.Our account is debited on the same date n Oxigen services account credited . However jio did not activated the plan.They said we have not received the amount . They told contact banker . After taking with the banker they have resolved issue saying Id successfully processed to your merchant.Under circumstances we have taken up with...
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rrakesh386
from Mumbai, Maharashtra
Aug 6, 2022
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Cancellation escalation and Refund 044-35526099

Address:India Chennai

Hello,
I would like to escalate about my jio fiber connection and I am forced to cancel the jio fiber because of pathetic service and sales persons. Below are the reason

- yesterday my jio connection got disconnected and i have raised with a complaint # SR00001CGIYI and a service person came and said "this cannot be rectified as it is because of cable disconnected issue.and he said there are no technical staff to resolve...
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Nikkee Kumari
Aug 6, 2022
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Data leak

Address:India

My phone number is [protected] jio. The data of this phone is altered by my anonymous enemy, they block many important sites at important time to make me loss. I am a trader and blocking of specific website at important time for 10-15 minute at intervals of 5 to 10 minutes is extremely hurtful. The internet speed is okay and there is no problem in concerned website also. These websites works nonstop in my friend phone/PC. I request jio higher...
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On 5th August 2022 I recharged my Jio number with the Rs 249 plan - 23 days validity and 2 GB data per day. Recharge was done via googlepay

I even got message from Jio confirming that my recharge was successful.

However it has been more than 8 hours and I still don't have internet . The Rs 249 plan hasn't been activated on my phone.

The transaction ID : [protected]

Kindly resolve...
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S
Sania Sultana
Aug 5, 2022
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Not activated SIM after recharge

Dear sir, madam
I have recharge my jio number on 3 aug 2022 but my SIM is not activated yet by on my jio aap is showing that recharge is successfully done and I haven't received any message on recharge
Recharge done with phone pe aap
Please reselove it sir fast...
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Rightrock
from Raipur, Chhattisgarh
Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by Jio employees

Address:Jio Care, Cosmos Mall, Ujjain

Jio executives have installed Jio equipments in my garden without my permission. They continuously harrass us by coming inside premises. I have submitted complaint (SR00001CMWPQ) regarding this to Appellate authority and Jio Fiber Care but the service request was closed without providing any information and without resolving issue. I have visited Jio Fiber office at Cosmos Mall, Ujjain but the executive there misbehaved with me and asked...
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S
sssay123
from DHUBRI, Assam
Aug 4, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Jio sim activation above all are Retailer and promoter sim activation duplicate

Address:Dhubri
Website:Www.jio.com

Jio pos plus, sim activation by a aadhar finger print activation, jio promter above Retailer jio sim activation duplicate canaction, i am confused, assam All are Retailer not Tramcode, but she is jio sim activation, other Retailer tramcode share a duplicate finger print. Plz kindly jio sim activation system change...
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devendracharthal
from Gwalior, Madhya Pradesh
Aug 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile network issue

Address:B/133/sector -02

I have paid full of amount and . I have 2 connection of jio. But network problem in my area Sector-02 balco. Pl rectify and resolve the issue related to network, here internet is very slow pl give proper signal and network in my area other wise. I have to chage it Airtel.
My mo [protected]
& [protected]
It is intentionally by jio to slow down the strength because jio fiber came to my area....
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M
Mksjiofiber
from Greater Noida, Uttar Pradesh
Aug 2, 2022
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Internet services are not active but they are charging.

Address:Greater noida, uttarpradesh
Website:www.jio.com

JioFiber Order number NO0000M8ZHKA
JioFiber Voice Number [protected]
Above jio fiber voice number is not active but they are going to charge even I was continuing in contact jiofiber net care.
Please help us....
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D
dibakardeb008
Jul 31, 2022
Jul 31, 2022
This thread was updated on Jul 31, 2022
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OTT service not provided against the plan

Address:Bangalore

I have purchased jio fibernet 999 plan that comes with 14 OTT apps subscription however I have not been able to watch discover plus content against my plan. I have raised multiple service request for 3 months. They never tried to solve the issue and always resolved the tickets without even trying to rectify the problem. I have never experienced such a worst customer service so far....
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C
Chahat_Kumar
Jul 31, 2022
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Connection relocation not done

Website:www.jio.com

Dear sir, I am Chahat Kumar bearing service id[protected] of jio fiber. I have made relocation request on 23/07/2022 but till now they have not reinstalled my connection and my plan is in waste this month.

Please look into the matter and help me in getting my connection alive again...
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Preet50
from Surat, Gujarat
Jul 31, 2022
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Jio fiber cancellation

Website:Jio.com

Jio fiber is trying to cheat customer by not cancelling the jio fiber service. I had cancelled my jio fiber on 1st July. Cancellation procedure was supposed to be completed within 24 days
It's already 31st July and no one is giving reply to complaints. Service requests are getting closed without any communication....
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Navdeep saini84
from Nawa, Rajasthan
Jul 31, 2022
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Didn't receive my order after 20 days

I have relocated my jio fibre they didn't do anything from 20days my money is wasted for 20days...
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S
Shwejesh
Jul 30, 2022
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Data Scam

My data usage stats are showing only 623 mb were used meanwhile I got message from jio care about 90% usage of data. This is happening from last 2-3 day. I tried to contact the JIO care advisor to resolve this issue, but they didn't help me. This is totally scam. Appropriate action must be taken against them....
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R
rjsen01
Jul 30, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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Grievance for app not opening its just stopped from some days

Suddenly app isnt opening... Showing something went wrong.
I have done all things required to reinstall etc but same issue.
2 days i can't recharge my customars for your negligence.
Very very Pathetic experience without informing your doing this.

After saying so much, no one is fixing the problem till today. My account has a balance of 400 rs. And this is the situation.

Just saying now go...
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N
neel4evr
from Mumbai, Maharashtra
Jul 30, 2022
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Jio Fiber Disconnection

Address:fLAT NO 42, SAMVAD VIHAR, AHINSHA KHAND 2, INDIRAPURAM
Website:Jio.com

My Jio Fiber connection got disconnected. Rs 1500 was charged for the new connection. After a month o[censored]sage I got the message that to resume your connection kindly mail, which i did on the same day, 27.7.22. Even after the mail, i got the message on 30.7.22, that your connection is terminated. Now the customer care is suggesting to take a new connection and my Rs1500 went into vain.

These are just the cheap tactics to extract...
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