Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated May 25, 2024
Complaints 6552
Resolved
365
Unresolved
6187
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neha1190
from Surat, Gujarat
Aug 24, 2022
Report
Copy

Jio not working since 12 days

Address:Surat
Website:Jio are.com

Jio not working since 12 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivam singhal11
Aug 23, 2022
Report
Copy

Not successful Recharge transaction amount not refunded.

I recharge my jio no with 666 plan, I got a message your recharge is not successful & amount will be credited in your A/c in 2-3 days. It have been more than 12-13 days passed still it not credited my A/c.I called on their customer care no. they daily give me different answers every days.
In my bank A/c also reliance jio Citi Bank A/c is credited with respective Amount. I give them all information bank refrence no. related to transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Veet Singh
Aug 23, 2022
Report
Copy

Bad network problem in my area

Address:Utai RTC bhilai

City durg
Area utai
RTC bhilai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Juzer Hajoori
from Powai, Maharashtra
Aug 23, 2022
Report
Copy

Lack of Service

Address:AG 14 Jiav Budia Rd, Bhestan, Surat, Gujarat 395023
Website:www.jio.com/en-in/help-support/email-us

Hello Jio Team,

I had Requested for your broadband service in Bhestan, Surat Gujarat Area, I have communicated with Jio Service provider of Bhestan and the authorise person visited my place (where I want to install Jio Fiber) and person stated the charges to me & I Agree to it and ask to start work and provide me connection.

On 12th August person came to visit & leave without doing anything. From that day till...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
apusarkar
Aug 23, 2022
Report
Copy

Getting Threat from Jio Office

Address:Vill Chowki Gram, NTPC More, Farakka, Bewa Ii Gram, Dist-Murshidabad - West Bengal - 742212

Today 23/08/2022 at 12:26 PM I got a call from [protected] (Farakka Jio Office) West Bengal. and the person Continuously threatening me 7 Misbehave that if Im not Recharge my Jio Number then they will Discontinue all my Jio Number .

Please look into the matter

Jio Office Address : Vill Chowki Gram, NTPC More, Farakka, Bewa Ii Gram, Dist-Murshidabad - West Bengal - 742212...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nku3
Aug 22, 2022
Report
Copy

DnD issue and poor customer service

I had a DnD issue in my jio phone# 78**5***79, I called customer service through 198, I have a recording of 1:08 hours, where I held for a customer service agent to answer the call, but no one did, this happened on Aug 22 22.

The agent I spoke with earlier did not fix the issue and wasn't ready to transfer the call to supervisor. This is not the first time a Jio agent said he/she has tech issue to transfer, I have called jio...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
diptikadamamb
Aug 22, 2022
Report
Copy

Got cheated for international roaming mobile subscription

We recharged for international roaming for our old aged parents to travel to Europe. Even after mentioning the correct requirement of the subscription required as per their travel we were misguided and asked to pay for the subscription . We paid Rs 1200 and recharged and still did not get any service while they were travelling . They had to suffer a lot in an unknown country due to Jio negligence and misguidance.
When we tried to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mirza furqhan
from Parbhani, Maharashtra
Aug 22, 2022
Report
Copy

I m complain regarding to jio tower installation

Address:gulzar colony, dhar road parbhani(431401)

Hi sir
my name is mirza furqhan baig and my adress is gulzar colony near gulzar maasjid parbhani, i have complain regarding to installation jio tower in front of my house.here already have one airtel tower.and here is no network issue and all, i already facing some health issues here my conoly people are opposed to install again one tower in my area so req to relocate this tower to my area
thank you
mirza furqhan baigbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankajsingh86
from Bengaluru, Karnataka
Aug 21, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Report
Copy

Network issues in my area

Address:kasavanahalli, IAS layout, Bangalore, sarjapur road
Website:jio.com

Hi,
This in regards to my postpaid number of jio. I have been with jio for almost. 3yrs now. However, I'm facing a problem with network connection since the time I moved to this new place.

Inspite of raising the concern since 3 months. i was told it would be rectified and resolved in 15 days. Still the issue remains same
1. Even though the signal is 4. Not able to make calls or receive
2. internet service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pragati vijay 19
Aug 21, 2022
Aug 21, 2022
This thread was updated on Aug 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount refund

I have installed a jio fiber with JioFiber Order number NO0000M228FJ and JioFiber Voice Number [protected] on 30.06.2022.at the time of installation the executive promises for 150 gb speed and live tv channal etc, he also promise that if the give not the services or i unsatisfied with them than i have uninstall the service with in one month and they will refund me my installation charge 2500/- after that they not given me the speed and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pmravinder
Aug 21, 2022
Report
Copy

Installation charges and Recharge amount REFUND

I had opted for a trial connection of jio fibre on 26/04/2022 and paid a deposit of Rs.1500/- for Jio fibre no.[protected] on 25/05/2022 i called your person to make the trail connection permanent, i was made to understand that the trial and permanent connections are different that the deposit amount for trail connection will be refunded and i made a payment of Rs.1970.82 for making it permanent, later i was surprised that i paid for a totally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pmravinder
Aug 21, 2022
Report
Copy

Refund of installation and recharge amount

I I had opted for a trial connection of jio fibre on 26/04/2022 and paid a deposit of Rs.1500/- for Jio fibre no.[protected] on 25/05/2022 i called your person to make the trail connection permanent, i was made to understand that the trial and permanent connections are different that the deposit amount for trail connection will be refunded and i made a payment of Rs.1970.82 for making it permanent, later i was surprised that i paid for a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chakrapani KIMIDI
Aug 19, 2022
Report
Copy

Jio recharge issue

I have recharged a 4G data voucher with 181 rupees but the internet facility Is not activated. I tried to contact customer care and they were such irresponsible with my call and disconnected in between. and later tried to contact 19914 to activate the upcoming plan they are saying I don't have any plans in the queue. in MY jio app, I can see the plan in the upcoming but do not have any option to activate it. kindly help me to do this it an...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
pritam1132 pawar
Aug 18, 2022
Report
Copy

Consuming more data than what I am using

18 aug, i was updating my Albion online game, which is 2gb update, i had initially 900 mb daily plus 900mb from 2 g add-ons plus one more addon 2gb data plus 1gb addon, they literally charged everything but my update is not even 70% finished, do you think we are fools, i want my data refund, stop scamming our money...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sucheta Garhpale
from Bhopal, Madhya Pradesh
Aug 18, 2022
Report
Copy

Regarding JIO Fiber Services

We have recharged JIO Fiber router on 13/08/2022 but router is not working till date . We have call on customer care number of JIO services they always said, we are sending service engineer for router maintenance but till now no engineer has come and they are rescheduled appointment again and again on next day without any prior request or confimation. JIO will expire our recharge on next 13/09/2022 so in that condition from recharge date...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
from Sonipat, Haryana
Aug 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

JIO Fiber not working from 10th August, No resolution NO Refund. I am calling everyday twice. they give me 7pm slot everyday, but

Address:1056, 1st floor

JIO Fiber not working from 10th August, No resolution NO Refund. I am calling everyday twice. they give me 7pm slot everyday, but nobody comes. this is harassments when we are working from home for office and have to answer to management. ......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
from Bengaluru, Karnataka
Aug 17, 2022
Report
Copy

Cheated by Jio and subscription not working as Promised

Hi Sir/Madam,

I have taken Jio Fiber net connection on 22nd July 2022.
As promised I am supposed to amazon Prime member ship, but Jio Sales Person has acivated in his number(as confirmed by Amazon). This sales person has given false promises also and has cheated me with JIO subscription.

Further I have raised this concern with Jio Customer care 22 days back and even after 22 day I have not got any resolution,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhradeep Sengupta
Aug 16, 2022
Report
Copy

Jio Fibre Service Issue

CESC was working in our area due to which there has been issue with both my jio fibre connections since 11.08.2022. one was resolved after continuously persuing them for two days on 20.08.2022, the other one still being in the same condition for 5 days now. The service guy came and told me previously it was done in "long wiring", which they cannot fix and they fixed "one of the connection" in the same way. They are extremely rude and continuously...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shiva rac
Aug 12, 2022
Report
Copy

Jio Pole shift

Address:jammigadda

Hi Team,

there is a jio pole installed near our house which is disturbing us to get our vehicles in our garrage, its installed in middle of the lane, hence requesitng team to shift it little bit far, just 2 meters far from the same location.

regards
shiva
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Geunyang
Aug 11, 2022
Report
Copy

Cancellation of Jio Fiber connection

Address:Vyalikaval

It has been around a month now since I have cancelled my jio Fiber connection and initially i was getting messages from jio that a jio engineer will com and collect the router but no one came. Then i tried calling them several times and they kept booking the dates for collection but it never happened. This has been going on for a long time now and because of this i can not even get my refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy