Reliance Jio Infocomm — jio phone booking transaction failed but money deducted from bank account

I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the sms of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]

I have booked jio phone and paid 500 rs 2 times from sbi internet banking but transaction 1-successful but any information (SMS) not found my booking mobile no., 2- Not to be found any Information . So, i thought it's a server error. But after some time i get the mail of deduction of 1000 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible.

My. Mobile No.-[protected]

Regards

Prashant Parida

Sir, i booked Jio mobile on 24 Aug at 19:35 hrs and Rs 500/- paid vide credit card. However the amount was debited from my credit card but not got any Transaction ID or Voucher in regards of this. I booked by my mobile number [protected]. Please do needful action of above transaction or advice me for further action.

From,
Bal krishna Rao
[protected]
[protected]@gmail.com
Pin code -226002

Mistakenly i booked for wrong no i.e [protected] . It do not belongs to me now. Payment is successful with :
Transaction ID : FV000002BXTL
Pincode: 249402
Mobile no : [protected]
I want to change that order for my correct number.
Kindly revert.

Hallo sir, i have paid rs 500 jio.com for Jio Mobile pre-booking but massage so transaction failed than some time later my balance is dedicated .I have paid amount my Paytm wallet.than II am call Jio care he told me you're amount is refund 48 hour but my balance not received .I have returned call after 48 hour he told your amount not received for jio.com you call Paytm care. Paytm care reply that Paytm send a amount in Jio .com & Paytm not received any amount for Jio .com pls help.
Name: Manoj Haldar
Mobile no:[protected]
Jio Transactions id:FV000000XV2K

I have tried to book jio phone on 24/8/17 from jio website. Everything was good but after payment done from by Sbi account through netbanking, jio site showed failed transaction and the amount of Rs. 500/- deducted from bank and received by Reliance. After emailing to jio's customer care till date no refund got. Please arrange to refund my money immediately.