[Resolved] Reliance Landline — complaint of customer care service | |||
I have a complaint regarding worthless and useless customer care service[protected] which did not attend my complaint and disconnected the call 3 times on 8/8/2014 between 10:00 PM and 11:00 PM for the Reliance wireless Landline number [protected] from the same landline wireless number. Whenever I explained my complaint and asked them to check out that I have been wrongly charged for Reliance STD number, the customer care executive did not answer intentionally disconnecting my call in a way as if he did not want to take any complaint and spend time in your center without any working and asks me to go to RMS for new plan queries. Please take strict action against your customer service executive because this service is becoming a burden. Loss of time of the customer and loss of money(salary) of your company. Regards, Rahul Jain Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Mr. Anil Patel
Reliance Communications,
Customer service Team.
Thank you for your kind service and help to resolve my issue for my Reliance Plans and charges.
Regards, Rahul Jain
Reliance Communications,
Customer service Team.
Thank you for your kind service and help to resolve my issue for my Reliance Plans and charges.
Regards, Rahul Jain
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications