[Resolved]  Reliance — Leased line down from last 4 days

Address:Jaipur, Rajasthan

I am one of the customer of reliance communication my SUB . ID[protected]. From last 4 days their lease line is down. I have talked to every body from their office even manager to customer care but they seems help less. They asking that they can't do anything than who is repsonsible in reliance. Some of guys from relience is saying that they are facing some rental issue that they didnt pay rent for their device that's why these are down. Some guys saying that JVVNL disconnect our power supply and they dont have enough deisel for genrators. Today I went to their head office and their service manage asked us that it will also down for coming 7 days and i can give you in written than who is coming to help us. They don't care that how much we have loose and how much we are in trouble they are only giving fake promises. Please take a appropriate action and take strict action against Jaipur service manager who is behaving like we did mistake to buy their leased line connection. --Virendra Kumar Sharma [protected] EMIZEN TECH PVT LTD., Ckt :[protected] Trouble Ticket CNM[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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