[Resolved]  Reliance Life Insurance — Cancel the ECS

Address:Mumbai City, Maharashtra

Hi sir/mam

Ii want to cancle the monthly ecs. I told to ur agent to dont remove my ecs he just told me that this is only formalities i will not activited the ecs .
But then also he actived ecs so i request to cancle the ecs activation

Thanks n regards
Rohan parandwal
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
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Dear Sir,

We sincerely regret the inconvenience caused. We request you to kindly send us an email with your Policy number and current contact details at rlife.[protected]@relianceada.com with a brief description of the issue and a reference to this web post. Our Service team will quickly assist you with a response to your concerns.

Regards,
Reliance Life Insurance
I got a call a day and he said he is calling from "Service Department of Life Insurance" If you are not happy with any of your policies with any company just let me know we will change it with another company which is good and you will get services from them as well and you will get better returns from them. I said okay because I was awair of that. then the same person called me next day and said I am calling from reliance nippon life insurance and we get a request to change your policy I am going to send a person at your home to collect all the documents and you dont need to pay the premium to the previous insurance company and just pay to Reliance from now onwards and the premium you already paid we will transfer it fom the previous to Relaince. after paying 1st premium I got a notice from my previous insurer that you didn't pay your premium you policy will going to be lapse. I visited the branch of my previous policy company they said they dont have such kind of process. Relaince Agent make you fool. I called Relaince to cancel the policy then he said if you wish to cancel it you will get only your half amount of your premium which you paid. I decided to not buy any policy in future just finish the current and dont buy any new in my life. These days I am getting 1-2 calls every day they are saying the are from the "Service Department of Life Insurance" another name they are using is" Governing body of insurance council". I have such call recordings. I am totaly fedup with this kind of things and they even have your all details like your name and policy number as well some times. I have a doubt that my Relaince Agent is trying to call me by using a different number and different policy company. My agent is something "North India" something I couldn't remember the name I have it in my policy document.
Reliance Life Insurance Customer Care's response, May 23, 2018
Verified Support
Dear Sir,

Your concern is our priority! To serve you better, we request you to kindly email us at [email protected]. Our service team will be glad to assist you.

Regards,
Reliance Nippon Life Insurance Team
Hi sir/mam

Ii want to cancle the ecs of the policy no. 52455990. I want to convert this policy in paid up status and don't want to pay any further premium. But when renewal is hitting bank account it take charges. So please stop this ecs.
This is for you kind information and taking immediate action.
Thanks & regards
Sounak Mandal
Dtd...02.01.2021
My policy no. 54021616.i want to stop my ecs and i have mailed 20 days back regarding this. Please mail me the confirmation of ecs deactivation.

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