[Resolved] Reliance Life Insurance Co. Ltd. — Cheated by issuing wrong policy | |||||
Sir, I m retired govt. servant now, I got some arear of one Lac in 2011 and purchased a policy (Single Premium) No:19112122 on 7th July 2011.I received a set of docs apparently photocopy. I contacted Cust. Care and it was given to understand that Policy Doc will be dispatched soon. I wrote a mail on 13/12/2011 and replied "we have made several attempts but failed to reach you" which is totaly false. Meanwhile I was posted to various places, after about one year I received a mail to deposit the premium of one Lac, really surprising for a class III Employee whereas some other family policies were running. I got disappointed by attitude of Co. and sent a letter for cancellation of this policy and also of my son on Aug. 12 2012 & on Nov.18 2013. I also mailed my grievance on 15.11.2013. No efforts were initiated to resolve the issue but lingered on. Then an agent approached me and advised to initiate a new policy and deposit previous poly of one Lac then this amount will be paid by the Co. So expecting a ray of hope I opted for another policy bearing No.50483587 on 16.11.2013. So Policy no.19112122 of One Lac was deposited by him but till date neither the agent turned up nor the amount received. I m retired now and facing financial problems as my kids are yet to me married. It is once again requested to return my hard earned money as 5-6 years have lapsed. hoping for an amicable solution at your level. Shyam Lal Pasi. Was this information helpful? | |||||
Jun 5, 2017 Complaint marked as Resolved Reliance Life Insurance customer support has been notified about the posted complaint. Verified Support May 05, 2017 Reliance Life Insurance Customer Care's response Dear Mr. Dalvi, We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution. Regards, Reliance Nippon Life Insurance Team | |||||
1 Comment | |||||
Comments
I have open a reliance cash flow plan policy no.[protected]rd june 2011 in Allahabad. Now i am staying in Kerala. I want to change my conduct address My new address is Sujesh kumar .D "Sarang" house kodiyeri (vill) Paral (PO) kannur (Dist) Kerala State 670671. my email ID is [protected]@gmail.com. please inform my policy details .
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