[Resolved]  Reliance Life Insurance Company Ltd. — Refund of Premium Amount

I am Hem Chandra Joshi, I have taken two insurance policies from RLIC in sole guidance of the RLIC advisor on the following terms: Policy No. 50182699: Advisor had confirmed an interest free housing loan of Rs. 5 lac against the said policy, & asked that loan amount would be recovered annually in 10 equal installments of Rs. 50K in next 10 years. I have raised the issue to the advisor on receipt Policy documents from RLIC, the advisor has asked me to courier the original policy documents to RLIC, Above Maruti Showroom, 1st Floor, Krishna Complex, Opp. City Power House, Jaipur Road, Ajmer-305001, addressed to Mr. Sumit Yadab (Mobile No. [protected]), according to him they are in process of releasing the cheque of Rs. 5Lac against the said policy for his original documents are required. I was in regular follow with the advisor for about 2-3 months, & he was assuring me the needful is getting done. The advisor had committed for disbursal of loan amount within 45 days of commencement of policy. Now, even after the period of one year, & I haven’t received anything from the company. Policy No. 50265409: This Policy was taken on the words of the same advisor that you will get the return of Rs. 4.5 Lac within in next four months against the investment of Rs. 1.3 Lac. but till date I haven't received any amount from RLIC against this investment. Phone nos of the agent are[protected]/6400672 I have taken the policy due to my cognizant requirements. I have arranged the Funds from my banker in form of personal loan, for which I am forced to pay higher interest rates. Now, I am feeling deception with me, & facing heavy financial loses. I request you to help me in recovering my investments/funds please. The grievances are already reported to RLIC but they don't have taken any suitable actions against these cases. The response of RLIC is also not satisfactory, the have not investigated the matter, otherwise the evident's given to them could have been examined, & any disciplinary action would have been initiated by RLIC against the Advisor. I request your help in order to get the refund of my investments. Thanks in anticipation of the positive response. Yours Truly, Hem Chandra Joshi ([protected])
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Joshi,

As discussed with you in detail, we regret that we are unable to process your request. We have sent across a written response addressing your grievance. Please write to us for any clarification at rlife.[protected]@relianceada.com.

Regards,
Reliance Life Insurance Team
Would you please let me know that what disciplinary actions RLIC has/had taken against the broker & the RLIC people involved in such misleading. I have gone through your response, Could you please help me to know my interest in the whole episode expect of losing my hard earned penny.

The approach of RLIC in such matters is ridiculous. I will take the help of the regularities & court in this matter.
Could you pls. let me know that what disciplinary actions RLIC has/had taken against the Broker. They people are making fool to the common people & RLIC is helping them to mislead the people because RLIC is weak in taking the strict actions against their broker. I can not afford to people to loose their hard earned money to the companies like RLIC & their brokers which do not have the good practices of handling the scams.

I will take up this matter with the regularity Authorities & the court until the final resolution.

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