Reliance Life Insurance — Denial of Cancelling the policy | |
Sir,
I, Akshita Munjal Singh, would like to file a complaint against Reliance life insurance policy. I had received a call regarding the installation of the mobile tower for which they tracked my address through the satellite. I agreed to the agent's proposal for which he sent me the tower form as well from a fake reliance E-mail ID. After getting the formalities done i gave him a cheque of Rs. 50, 000 as asked by him for a Reliance Life Insurance Policy, which according to him was mandatory before going ahead for the actual procedure and is refundable with 5% of interest in case the tower doesn't gets installed from Reliance's end.
I was supposed to receive a kit from the policy company which would contain a bond paper, NOC, allotment letter and other important documents. Post that an officer was to come visit my property to check whether the location is appropriate for the installation of the tower or not.
I was told many lies, which included that my kit has been received by the agent and he is going to Hyderabad to get the approval for the same. After two weeks, everyone stopped taking my calls and transferred my calls to some other agent, which according to him would be handling my case further. After few days i got a call from some other agent from IRDA deptt. And he demanded two more premiums to which i did not agree as i knew this whole thing was fake. Apart from this i paid Rs. 1, 500 cash for NOC.
I went ahead and filed a policy cancellation request for the same as i was supposed to receive the documents in september but i got them in december. After which again i tried to cancel the policy but i was told that request cannot be processed as the freelook period of 15 days has been passed.
I received the policy bond documents on 16th December 2014.
I have already made a complaint to the reliance life insurance, AB broker PVT Ltd., but there wasn't any satisfactory reply from their end
Name of the third party insurance company is :
AB Insurance Brokers Pvt. Ltd., licence code num-DB 511/12
contact numbers from which i received these fake calls are :
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
I request you to look into this matter ASAP and go ahead with the procedure of getting the policies cancelled and returning my hard earned money. Was this information helpful? | |
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9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
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