Reliance Life Insurance — Folio Number : 15674568 Amount not refunded

Dear Mr. Premraj,

We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution

Regards,
Reliance Life Insurance

VERY IMPORTANT MUST READ : Let me explain how my home registration got screwed up due to "RELIANCE LIFE INSURANCE" policy.

I surrendered my reliance policy number Folio Number:15674568 on March 24 2015, and they said they will credit the amount to my bank account in next 7 days and after that there is no information, call or message from you people. when I called to Customer care on April 1st they told it is in process and amount will be credited by today or tomorrow evening, later on there was no information from your side.

From April 1 we kept on calling to customer care and everyday (almost I spoke to everyone in the customer care chennai office till the senior employee's like branch head, branch manager) they gave a same reply saying the Work is in progress you wil get the amount by evening. Even we visited the Branch Office at Adyar several times but they are also helpless saying we processed your request, you will get it in two days. In every place where we reached Reliance Life Insurance, everyone gave same answer saying you will get the cash back in two days. But after that there was no update and it only us who has to come back to you people as if like we are begging for your money.

Wondering Reply from the Reliance Staffs when i called why the amount not been credited to my account.

customer care on April 1st : System updation, we couldn't able to check the following days:

Customer care reply: PAN card details not provided (Already i signed my card and surrender form everthing to you)
Adayar Brach Staff: Year end closing, Pending from the Finance Side, etc..,
Branch Head: Pending from Mumbai

i Got loan from someone and i am paying interest for the due to your mistakes. Everybody escalting my problem to the higher autority but i didn't get my money. Enough when you will return my money back.

If you could help here, you can do your favor.

Dear Reliance Team,

Its been more than two days, i didn't get any reply from you.

When the time of i surrender they asked me the Native Address proof (Virudhunagar)

After one week later i called them asked them a status they said things like

1) System Updation
2) Year End closing
3) Signature Mismatch
4) Pending from Finance Team
5) Ye"Now they asking me to submit the local address proof of chennai" and written letter of phone number change.

If they would have ask that one in the one week of time means i could submit that also.

A) Poor Customer Management System
B) Treating Customer very cheap
c) Poor Knowledge to everyone even to Branch Manager and Branch Head

ford policy

Dear sir Reliance Life Insurance company ke logo ne ford policy diya aur abhi mera pura paisa vapas nahi de rahe hai please meri help karna thanks