[Resolved]  Reliance Life Insurance — New policies open by doing fraud with me.

Address:

Bardhaman, West Bengal

Dear Sir, I, Kazi Mominul Islam working in a Private company am a customer of Reliance Life Insurance. On December 2012 I got a call from one executive of Reliance Life Insurance and told me about the Granted Money Back policy. As per Telecall I was interested with that Policy, so he send some on to collect documents and A/C payee cheque. And I had taken the policy (Policy no. 50622119 issue date - 28 / 12 /2012 Client id[protected] . On February 2013 again I got a call from Mr. Sumit BANERJEE (contact No-[protected]), executive of reliance life Insurance salt lake office. He told me that if I will pay the 2nd premium of this policy (Policy no.[protected] on February rather than December 2013 then other three premium of this policy will be waive off. I had ask some other executive of reliance life, from whom I had taken this policy also and they said if I am interested then I can pay. And Mr. Sumit Banerjee told me that when I will receive the call from IRDA or reliance I need to agree which ever they will ask. So I paid the 2nd premium on February 2013 and agreed with all the queries of IRDA.But After few month I came to know that this amount was not paid as 2nd premium of that policy rather than he made a new Policy (Policy no. 50759149 issue date - 11 / 2 /2013). When I called mr. Sumit BANERJEE every time he told me that it is not new policy and I will receive the waiver paper soon. Then this new policy will merge with old one. Long time had passed away but I did not receive the waiver paper. Then I called Mr. Subhasis Chakraborty an executive of salt lake branch of reliance life Insurance (to whom I was familiar for another policy (Policy no. 51120245 issue date - 30 / 07 /2013 ).Mr. subhasis chakraborty told that same was not waive off and Mr. sumit had done the New policy. he also told that waive off option is only available if I will pay 4 premiums at time then company will waive off the last premium . So as per him I again paid 2 premiums (amount Rs. 60, 000/-) on dated 19/dec/2014. And got another policy Bond (policy Number :[protected].He also gave information that I will get waive off adjustment paper within 180 days.I had called him so many time on his number ([protected]/[protected] ) and queried for waive off paper and every time he told like ” you please don’t think about it . you will receive the paper soon” or sometime said “it’s already dispatched from Mumbai office, you will receive it soon “.It’s already 200 days over and till now not receive any waive off paper. Now a days I am getting calls from retain department of Reliance Life insurance to pay the premium for policies Policy no. 50622119 and Policy no. 50759149 .Also I am getting SMS on my registered number that my policy is lapsed. It's more than 1 year over and i am not getting any solution even though i called them so many times and called Nearest branch manager ( Burdwan Branch, West bengal) now days they are not picking up my calls. So, it’ my humble request to you that pls. treat all the premium I had paid on 11/02/2013 ( amount Rs. 30, 000/-) and on 19th Dec 2013 (amount Rs. 60, 000/-) and was opened new policies, as a premium of policy number 50622119 to continue the same policy or return back my money . Because both policies (policy number: 50759149, Policy no.[protected] was not opened intentionally by me (rather than same was opened as Mr. Sumit and Mr Subhasis had cheated with me by taken money to pay the premium but opened new policy). pls. help me