[Resolved]  Reliance Life Insurance — Reliance policies false commitment

Address:New Delhi, Delhi

My client ID: 84035546 In Feb, 2012, I got a call from somebody from Reliance ([protected]- Mansi as she claimed her name to be) telling me about a Reliance policy with guaranteed14% returns even after surrendering the policy after 3 years. After a discussion, an executive came to my office address and explained how it gives assured return of 14% after end of 4th year if I surrender the policy after paying 3premium. Returns sounding good I took a policy no.50262980 with around 30 K premium amount. Thereafter a gap of every few months I used to get calls that if I take another policy, the returns of the existing policies will be increased and this way I ended up in taking total 5 policies Pls find below the amount that I was assured at end of 4th year after 3 payments for these policies Policy no. Premium surrender amount at end of 4th year [protected]K 1.62 Lacs [protected]K 2.38 Lac [protected]K 3.24 Lac [protected]K Rs 79500 in 2015 end (was converted to 1 time payment policy) [protected]K as per interest rates for above mentioned policies BUT After visiting Dwarka branch of Reliance Insurance (3rd floor, C block, Sector7, Dwarka) on Saturday 12July 2014, I got to know that these are regular 10 Yr payment insurance plans and if I surrender any policy after 3 premium payments then there is no benefit provided and I will only get approx 30% of the payment made for that policy. I am trying above mentioned phone number for the past 2 months but it is switched off This is a big fraud and also I am in a state of shock after getting to know the truth. I strongly demand to provide a complaint number and immediate return of total of all premium payment I have made (Rs 330709) for these policies with interest till date
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Sep 08, 2014
Updated by kuljeet99
Agent/Broker Code: 21364762
Agent/Broker Name:- North India Finserve Pvt Ltd
Agent/Broker's Address:- 812 Surya Kiran Bldg 19 Kasturba Gandhi Marg Delhi Delhi 110001
Sep 08, 2014
Updated by kuljeet99
Reference number of the complaint logged in Reliance : [protected]/1
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    774
    Pending
    0
    Resolved
    576
    Reliance Life Insurance Phone
    1 800 3000 8181
    Reliance Life Insurance Address
    9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
    View all Reliance Life Insurance contact information