[Resolved]  Reliance Life Insurance — Request for Cancellation my Reliance Fixed Saving Policy(Policy No[protected] and Refund my amount

Address:Faridabad, Haryana, 121001
Website:www.reliancelife.com

Dear Sir, I am writing to to bring this issue in front of you. One of the Sales Executives named Mr. Rajeev Bhatia or Rajeev Saxena of Reliance Life Insurance contacted me and pitched for Loan against Reliance Fixed Saving Policy. T&C discussed was "The customer should give the 1st premium in advance for Loan" He sent a junior executive to collect the document. I handed over all the required documents along with the cheque of Rs. 30, 000/- dated 13th June 15 on 10th June 15. He was told it will take seven working days in processing. I eagerly waited for the response from his side. But Alas..!!! I did't get anything out of it. Ultimately one fine day he fortunately picked my call, I straighway told him to cancel the policy and refund the cheque immediately. He didn't responded. In the meanwhile my mother got sick and she was hospitalized. After six days of medication, she failed to respond to the medical practices... She died... I was so shattered, that time I could not go in nearest branch for cancel the policy But on 20th July, I given a request for cancellation this policy in Sec-16, Faridabad Branch. After 15 days I received a notice that this policy can't be cancelled. I called Mr Rajeev Bhatia and Rajeev Saxena and request to them for cancellation the policy, He told me that only he can only cancel the policy and he will do this only if I recharge his phone with Rs 2000/-. Many times I told him that plz cancel my policy but he was not doing anything. I am not able to pay premium in furture due to alot of money spent in hospital when my mother was hospitalize. I have already a debt of Rs 15 lacs and my income is not enough. Its a fraud case. So I humble request you to please take action and do the needful on urgent basis many time, I tried to contact to Mr Rajeev Bhatia or Rajeeb saxena But he was given his phone to another person and didn't give any response. I have some voice recording of Rajeev Bhatia and Rajeev Saxena and his contact no is given as below. Mr Rajeev Bhatia Mobile no - [protected] Landline no - [protected] So I request you to please cancel my policy and refund my amount ASAP. I'll be grateful to you. My Policy Detail given as below :------ My Name - RAM SINGH Policy No[protected] Residence Address :- A-1138, Ward No-10, Dabua Colony Near Bharat public High School NIT Faridabad, Haryana-121001 Mob : [protected]
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Dec 18, 2015
Complaint marked as Resolved 
Dear Sir/Ma'm I have received a call from Mr Shubham Agarwal(His Contact no is 8285650534). he told me that I have to pay of Rs 5200 and he will refund my policy amount. he send me a mail aginst this and send a form. Plz suggest me that it is ok or not. i also received 2 more call for this one of the person name is Mr Suresh Kamlay(His contact no is 8447590581). He told me that I have to send the doc and also send a chq of Rs 6541. and He will refund me a amount of Rs 46K (30, 000+Interest). SO I request you plz suggest me what should i do?? I have checked the status of this comaplaint. i am shocked to see this. there is showing it is resolved. but there is still pending. I have not get any solution. plz do the needful ASAP
Jan 05, 2016
Updated by jeet9kamal
Dear Sir/Ma'm

I have received a call on daily basis. one of the person send Me a chq of Rs 3 lacs and told me that this chq is not activated at this time. until i pay Rs 15000. if I pay Rs 15000 then this chq will be activate and i can use this chq. plz suggest me

and today I again received a call and he told me that If i pay Rs 3138/-, I have received My amount of Rs30000. plz confirm me ASAP. i ma very irritate. plz suggest me what should i do
Complaint comments 

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Dear Mr. Singh,

We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Life Insurance

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