[Resolved] Reliance Life Insurance — Without information final cheque has been sent to my address | |||||
Dear Sir, I have policy and client ID number 03487214 and policy no is 11611968. Policy Term is for 10 years . Started on 29/02/2008. I regularly paid three years post that I didn't pay but I was regularly see the policy fund details through reliance site. Today on checking the site found that all policy details and fund information has been removed and at the same time I call to customer care. Customer Care person informed me that your policy was not active from long time due to that reason it has closed and final reimbursement has been send to your home address and it is send on July 2015 i.e. one years back without any prior intimation to me. I have left my home five years back but regular tenant is available . I called back to my tenant and asked about this he has not received any document and cheque. Due to communication gap by Company and without prior information policy has been closed and I have lost my money. So I request you to please provide the solution as soon as possible. Was this information helpful? | |||||
Aug 30, 2016 Complaint marked as Resolved Reliance Life Insurance customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Reliance Life Insurance Customer Care's response Dear Mr. Kishore, We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution. Regards, Reliance Nippon Life Insurance | |||||
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