[Resolved]  Reliance Mobile — Regret | no connectivity since 4 days | no response from cce

Address:

Pune, Maharashtra, 411009

Highly frustrated with customer care on the toll free number provided. Trying to track the activation of an mnp number since morning today, sadly the cce is of no help. The cce told me that if i try to convert the number, which is originally from mah, now in ap, and would be back in mah, i will have to change my number. What i couldn't understand is that when a number belonging to mah was converted smoothly to ap, then why the same procedure cannot be done reverse way? When asked the cce they hung up the phone. Second call: mam it will take 72 hrs😱. When asked can you transfer the call to senior... Mam senior is on another call... I said i will wait... Mam he will go on another call then... Please help me understand how to get my number activated.. Why there is no senior available... How do i know if my problem is escalated.. When will my problem be resolved and who will assist me in understanding the problem


Please note that the only way to contact me is through email - thanks to your mapping problems...

I hope this mail would be taken on the highest priority and would not be kept on hold or put in junk or trash to show good customer service from your end