Reliance Money — Cheating while opening account

On 30th of December I was searching to invest in Reliance Mutual Fund. I came to Know about Reliance Securities, On 31st I called Reliance Securities Office on Ghaziabad, They Came to my home to open account for me. While Choosing Plan They Just showed me 25000 Plan and told me that this is the only suitable plan for you if you are not a frequent trader. They told me to give Cheque of 50, 000 INR in which I can use 42500 for trading. In case I am in need of Money i can withdraw 42500 to my bank account and my 7500 will be on HOLD which i cant withdraw. My account was opened on 6th of January. Today on 09th Of January when I talked to Customer Care I came to know that it is totally a different thing, Before withdrawing my Money i have to exit the Plan and they will charge me penalty of 7500. which was not told to me at the time of account opening. I dont expect this from a trusted Company as I am already a mutual Fund Investor of Reliance Money. I request you to solve my problem. I am only interested in Mutual Fund. I dont have Enough Money so that I can leave 25000. and I have told these things to RM that I am much interested in Mutual Fund. I would have not opened this account if the RM have told me as it is. I request you to enquire it and solve the issue i am facing.
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Dear Mr. Saket,

At the onset, please be informed that Reliance Money / Reliance Securities and Reliance Mutual Fund is two different entities managed by same group. Reliance Securities is a broking firm which gives you exposure to securities markets along with the other financial products in one roof. In view of the captioned complaint, please be informed that we have forwarded the complaint to concern team for redressal at Reliance Securities; however you may also write to Reliance Securities at customer.[protected]@rsec.co.in or at [protected]@rsec.co.in

Regards,
Team RMF.

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