Reliance — NET Balance and its validity

anandchauhan.singh3

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh, 201204

I have recharged my number ([protected]) with rs.93 on 4th of july for 2g net recharge offer which show the offer on *129# recharge rs 93 and get 10 gb data for 28 days and got only 500mb data for 7 days.
I have tried to solve the problem with so called customer care representative of reliance communications, first time i will talkm to vimlesh and it will say that iproblem solved within 00.30 hrs after 4 hrs again call to the custumercare but every time they always say that your problem is solve with in 2 to 3 hrs. my comlaint number is[protected].

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Anand,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Anand,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Please feel free to write us at this link using a PC: http://bit.ly/1cmd6ds if you need any assistance in future. Thank you, have a great day ahead.

Regards,
Reliance Communications