[Resolved]  Reliance Netconnect — 3g data card no - [protected]

Address:Visakhapatnam, Andhra Pradesh, 531173
Website:Consumer Complaints

01 year back i n. V. Sany asi rao was taken reliance data card 300 plane
My connection number is [protected], recently reliance hase stopped 3 g net services. At present my net connection is not working since 02 months. But my bill was not stopped. I dont know how to approach the stop the connection.
Hence i request you to kindly disconnect the service asap as i m not using the datacard anymore
Yours faithfully
Nvs
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May 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2016
Reliance Communications Customer Care's response
Dear Mr. Rao,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 23, 2016
Reliance Communications Customer Care's response
Dear Mr. Rao,

As per your telephonic conversation with our customer service associate, please mail us your termination request on netconnect.[protected]@relianceada.com also you can visit any of our nearest Reliance Mobile Store for further assistance. Thank you!

Regards,
Reliance Communications
Aug 25, 2016
Updated by nvs_14081969
Based on Comments of Reliance Communications Customer Care's response, Aug 23, 2016

please mail us your termination request on netconnect.[protected]@relianceada.com
Thank you!

Regards,
Reliance Communications

I Send request mail to netconnect.[protected]@relianceada.com on 24th to termination of my Connection [protected]. But still no response from Reliance Communications to confirm the termination of my Connection.
Hence i Request you to kindly stop the my connection as early possible...
Thanking you Sir,
Rao
Sep 02, 2016
Updated by nvs_14081969
confirm the termination of my Reliance Connection. No [protected]
Complaint comments 

Comments

They are doing this fraud to everyone. I have disconnected the netconnect number [protected] on 18th june 2016 and confirmed the disconnection by calling the customer care (call recording available). On 29th july 2016, i got a bill for the same number. i have talked to an advocate and there is no need to pay the bill after disconnection.I am going to initiate legal action against this FRAUD
Please sign this online petition. With every signature, email is sent to TRAI/DOT/Ministry of Communications
for RCOM 4G Upgrade MESS

https://www.change.org/p/trai-must-act

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