[Resolved] Reliance Netconnect — 4G Service

Subramani8147

Address:	Bangalore, Karnataka, 560040
Website:	rcom.co.in

I have been using 3g 40gb plan and i was asked to upgrade it to 4g and they have mentioned that the same plan will continue. I have upgraded it and i bought a 4g dongle as well. Now the reliance have changed my existing 40gb plan to 5gb plan. Its a fraud service. They are cheating their customers.

I'm very disappointed with this service, i prefer not use any reliance services from now onwards.

I have already spent rs.1800 for the 3g dongle and 4g dongle, it is of no use.

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May 13, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2016

Reliance Communications Customer Care's response Dear Subramani, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications

Aug 10, 2016

Updated by Subramani8147 I dont have facebook account. Here are my details: Reliance Dongle #: [protected] Email: subramani.[protected]@gmail.com My Phone#: [protected] For further details, You can reach me at any time using the number mentioned above.

Aug 10, 2016

Updated by Subramani8147 I dont think you guys will fix this issue, you can initiate terminating the service. I dont want to be a part of reliance anymore.

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Comments

G.Vamsi Krishna Mohan

Yea they said same plan continues before buying wipod... now they say that it will get 4G 5GB plan...Its a fraud...We would've been happy if the old 3G with same plan continued without this new 4G fraud..

Subramani8147's [Complaint's author] reply, Aug 11, 2016

Yes, you are right. I dont think new customers will choose this 4G service. They are losing their existing customers only. I didn't even receive any update from them till now.

ANu619

from Chandigarh, Chandigarh

Exactly right they changed the plan.
They didn't even notified me about the change of plan and now the dongle is not working.

Subramani8147's [Complaint's author] reply, Aug 12, 2016

I'm still waiting for their response, there was no update from the Reliance Team. I have tried to call them on the toll free number but no response. My issue is not resolved.

Subramani8147

I'm still waiting for their response, there was no update from the Reliance Team. I have tried to call them on the toll free number but no response. My issue is not resolved.