Reliance Netconnect — Activation of wi-pod required

Address:

600056

I have bought 2 reliance Wi-Pod on 19th Dec2015 (Wi- POD device numbers : [protected] & [protected]) & the device got activated on 22 Dec2015. And on 27th Dec 2015, the 2 devices service got disconnected & when enquired I was informed that the address verification was not completed. Up on continuous follow-up with the sales & activation team for the reason & request for activation. The address is verified on 02 Jan 2016 & the device [protected] got activated on the same day. But still the device [protected] is not yet activated and when enquired to store person I came to know that still this verification is in progress & will be activated after address verification. Point to be noted: I bought the devices (2 No) together from the same store person & submitting the same proof of mine. I really could not understand how many times the activation team need verify the same address?? I kindly request you to sort out the issue & activate the device [protected] as soon as possible considering the address is verified already for the other no. Expecting your support to resolve this issue at the earliest.