[Resolved]  Reliance Netconnect — Bill for unused data recieved

Address:Udupi, Karnataka

This is with respect to the billing of the reliance netconnect data service number [protected]. As per the billing details the amount has been nearly 4000. I have been using reliance service since 5years and has never crossed the bill of 600. According to records on 24 March 2015 I have supposed to be downloaded nearly 2gb data on a single day( thats what the bill tells).I want to know in the internet speed reliance provides is it possible to download 2gb data ???????????Reliance employees have the patience to call and ask to pay the bill but they dont have the patience to clarify our issue. I want to know the website through which i have downloaded such huge data. Also it is not acceptable when they call us and use harassing words. especially on women!!!We have recieved numerous calls for paying the bill but NOT RECIEVED A SINGLE CALL TO SOLVE OUR ISSUE. April 24 2015 we have received the bill of 3000 and since April 25 2015 the datacard has not been used. But we have been recieiving the bill continously since 5months. Now we have recieved a mail that if we dont pay the bill we will be issued a legal notice.
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2015
Reliance Communications Customer Care's response
Dear Vinoda,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 29, 2015
Reliance Communications Customer Care's response
Dear Vinoda,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

THE ISSUE HAS NOT BEEN CLARIFIED...A LEGAL NOTICE HAS BEEN ISSUED INSPITE OF REQUEST FOR SOLVING THE ISSUE.

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